Congratulations to Mary Rycerz and Ryan Durso for excellent customer service! Check out this five-star review on DealerRater!
"Ryan was great every time I brought my Honda Civic for an oil change. He stated that I should consider turning my car in there and that he could introduce me to a couple of sales people that would help me get the car that I wanted. He also talked to me and shared info about the great things the CRV has to offer. He is always very nice and attentive every time I came in. He introduced me to Mary R and from that point on Mary was absolutely WONDERFUL! She was patient with me and helped me lease the car that I REALLY wanted! She spent time with me figuring out if I had enough credit to lease the car on my own and to get the CRV at a price that I could afford on a monthly basis. While my car searching journey started in November 2010 it ended in April 2011 with the lease of a CRV. She was patient during that time but checked in with me via phone calls and emails offering her assistance when I wass ready to come in and meet again. She was not PUSHY throughout this experience and for that I was not only impressed, but relieved. I felt comfortable that I could take my time making this big decision in leasing a car that was right for me. SHe helped me find the perfect "fit" for me and I am extremely happy with my CRV. She walked me through the whole process and reassured me during each step that the CRV was a great SUV that I would be happy with! SHe was right!!!! I LOVE my CRV!!!!!! Ohare Honda experience was great from the begining to the end and like I said earlier it started in the customer service department with an oil change. I always leased from McGrath and I knew from talking with Ryan and Mary that I needed to go to O'Hare for this upcoming lease! Thank You both for all your patience and help with guiding me through the leasing process! I will recommend O'Hare Honda to family and friends and will continue to bring in my CRV for oil changes and maintenance. Its always a pleasure to see the smiling faces at O'Hare Honda!"
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