Friday, December 30, 2011
Wednesday, December 28, 2011
We would like to thank this great customer for sharing their experience with us
"The salesman was very friendly and personable. We were given a reasonable quote on the new car and a good value for our trade in. Because of this we came to a price agreement quickly."
Friday, December 23, 2011
Shahbaz, thank you for providing outstanding customer service
"Shahbaz, the employee we worked with, was efficient, kind, and honest. He thoroughly answered all questions and made sure that I understood everything about my purchase. Sam was also very helpful in informing us of all the technical aspects of the purchase. He was very knowledgeable of the details of the purchase."
Lissa, thank you for sharing your experience with our dealership
"The asking price for the new car was in the range of what we expected and they gave us a very good value on our trade-in. Overall we had a very good experience and were completely satisfied, without having to haggle over the price too much."
Wednesday, December 21, 2011
Tuesday, December 20, 2011
Honda CR-V a finalist for truck of the year
The redesigned Honda CR-V made its debut at dealers yesterday with a suggested price ranging from $22,295 for a basic model to $28,295 for the top trim level.
Also yesterday, the CR-V was named one of three finalists for 2012 North American Truck of the Year, an award to be presented early next month.
The redesigned crossover vehicle, assembled in East Liberty, this year adds $400 to $1,000 worth of features compared with the previous version, with an average price increase of $181, the company said.
Suggested prices do not include a destination and handling charge of $810.
Fuel economy is 22 or 23 miles per gallon in the city, depending on trim level, and 30 or 31 miles per gallon on the highway. The pricing and fuel-economy figures were not previously disclosed.
The North American Car of the Year and North American Truck of the Year are selected by a panel of 50 auto journalists and will be presented on Jan. 9 at the North American International Auto Show in Detroit.
Finalists for car of the year are the Ford Focus, Hyundai Elantra and Volkswagen Passat. Finalists for truck of the year are the BMW X3, the CR-V and the Land Rover Range Rover Evoque.
Last January, the winners were the Chevrolet Volt and the Ford Explorer.
The CR-V is one of Honda’s three top sellers, along with the Civic and the Accord. The CR-V and Accord are both assembled in Ohio.
In early November, Honda said it might have to delay the introduction of the new CR-V because flooding in Thailand had disrupted parts shipments. Later that month, the company said it had recovered enough to meet its goal of releasing the vehicle in December.
Mary, we are thrilled to learn you had a quality experience at our dealership
"We just moved to the area and have previously gone to Carrs Honda in Chicago. I was a little leery b/c of other reviews. But it is 'geographically desirable' so I took my chances. I was pleasantly surprised by the professionalism and friendly service. All went as planned. Granted nothing was seriously wrong. Needed an oil change and had a warning light saying that my gas cap was loose. The service manager immediately addressed the problem. He checked to see that the seal wasn't worn. Then explained that I needed to tighten the cap with several more 'clicks' than I had been doing. I offered free 'shuttle' service to my home. While I waited for my driver, they had free WiFi, laptops to use and comp Starbucks coffee :-). Shuttle driver was nice. Dropped me off at home and picked me up (after courtesy call) when the car was finished . Bada-bing bada boom! Car was ready when they told me it would be and no more gas cap warning light. No complaints"
Monday, December 19, 2011
Friday, December 16, 2011
Wednesday, December 14, 2011
We would like to thank our staff for providing outstanding customer service
"I have been working with Andrew Tomlinson at O'Hare Honda to find just the right vehicle for my families needs. He has been amazing! I had tons of questions about lease versus buy, car versus van versus SUV, MPGs.....I thought I was driving him crazy but he was great! He answered all my questions, got us into a new Pilot which is perfect for our needs! The finance dept and their GM, Steve Foresta, were all very friendly and professional! This is a great place to get a car! Thanks to everyone at O'Hare! You definitely have a customer for life....
Kate"
"I bought my most recent Honda here and am so pleased with the staff in both the sales and service departments, I most definitely will be making my next car purchase here as well! At the time of purchase, Mark (from sales) was very helpful and informative and I most definitely did not feel as if I was given the "run-around" or misled in any way - considering I was alone making the purchase without my husband.
I've brought my vehicle in for routine maintenance and oil changes to their service department and am always greeted by friendly staff members. While waiting for service, they have a very nice lounge area with nice leather furniture, a TV, computer terminals for customer use with internet access, and free Starbucks coffee or tea. After service is complete, the service agent thoroughly explains the services performed, and my car is washed and ready to go!!! The following day, the service manager calls to inquire about the level of service received and is open to any and all feedback. Unlike the typical garage that smells like oil and grease where your seated on hard plastic chairs in a dark, cramped waiting space - I think they go out of their way to make their customers feel welcomed! I have recommended this dealership to all of my friends and am definitely going to make my next vehicle purchase at O'Hare Honda!""Love this dealership! I leased my 2011 Hyundai Sonata from O'Hare and have never had an easier car buying experience. The quote was spot on and everything I needed to know about leasing versus buying was clearly explained to me. I knew the product I wanted and how much I should expect to spend from my own research.
O'Hare's price was competitive and straight forward. However, I ultimately chose to make my purchase from O'Hare because of their reputation. Everyone from the salesman(Mark J) and service writer(Robyn) to the man who did my financing(Dan Chatfield) and the porter(Jack) who washed my car, were friendly and accommodating. I get all my service done at O'Hare, I enrolled in the Drive Sure Program, got a flat tire a couple months ago, they came out and fixed it, no charge, no problem!Had ignition issue which was under warranty , they got me in and out fast and easy. I also purchased two older model used Honda's from O'Hare for my sons and have been very happy! I wouldn't go anywhere else!"
Tuesday, December 13, 2011
2011 LA: 2012 Honda CR-V Arrives With New Features, Fuel Economy Improvements
With the fourth generation of the popular SUV, set to be delivered to dealerships December 15, Honda seeks to improve upon the features that made it popular, while improving refinement. It remains a five-passenger model, still powered by a four-cylinder—a 2.4-liter with i-VTEC, with 185 hp and 163 lb-ft of torque, backed by a five-speed automatic. Fuel economy is better now, an improvement of 2 mpg city, 3 highway for front-drive models (now 23/31), and up 1 mpg city/3 highway for AWD models (22/30 mpg). Also standard is Motion-Adaptive electric power steering. The Honda’s all-wheel-drive system is said to be all new, as is Eco mode. According to Honda, other improvements include a smoother ride, quieter interior, and a more comfortable cabin.
Inside, more features will be offered as standard: Bluetooth, Pandora, multi-angle rearview camera, and an SMS text-messaging system. The cabin still looks very familiar—there’s no doubt it’s a Honda—but the overall look is more upscale than it was in the past. Honda also worked to improve ease of use of the interior, making the Easy-Fold split rear seat standard and lowering the cargo floor. According to Honda, these seats will nearly fold flat. Options include a power moonroof, upgraded stereo systems, navigation, and DVD rear entertainment. One odd decision, though, was that the rear entertainment system will not be available on CR-Vs equipped with navigation. No surprise, there is a long list of safety equipment, something else Honda is known for. Stability control, VSA, ABS with Brake Assist, front, side, and side-curtain airbags, and ACE body structure are all standard.
There have been numerous improvements and upgrades to the CR-V, but unfortunately, Honda didn’t announce pricing. The company did say, though, that the MSRP will be highly competitive.
Monday, December 12, 2011
Friday, December 9, 2011
Kathleen, thank you so much for your loyalty
"My Element & I have been a part of the O'Hare Honda group for almost 9 years. They are terrific over there from Sales to Service. My Element has only been serviced by O'Hare Honda and I will never take it anywhere else. I have heard the nightmares from the competitive oil change facilities. Once, I overheard a gentleman telling his story to the cashier as he was paying his $800.00 bill to fix the damages caused by the quick oil change that shall remain nameless company. Never at Honda, and they do and inspect more for you there. I feel confident when I drive off that everything was serviced properly and it always has been. My only complaint (and it won't affect the rating) is that Dave, my service adviser, may be a bit color blind. You see my car color is "shoreline mist" and not "olive" as Dave described. I forgive you Dave! Happy Holidays!!!"
"I have been a long tern O'Hare Honda owner , Civics for my children and Accords for me primarily because of the the stellar service department headed by Paul Benedetto . Paul and Dave Strickland truly care about the customers needs and treat me as if my car (s) are their own . Time after time they have gone the extra mile to help make the service experience better in every way. I just leased my 6th Honda last week and it mainly was because of Paul and Dave's service ( the rest of the service team are amazing too) but I have worked with Paul and Dave the longest. I considered purchasing a Lexus IS250 and the lease cost was only slightly higher than the new Accord but I went back to Honda because of the service team . I highly recommend you purchase your next Honda at O'Hare Honda as they are the best in the business of taking care of their customers."
Wednesday, December 7, 2011
Tuesday, December 6, 2011
Take advantage of awesome special offers at O'Hare Honda
Friday, December 2, 2011
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