"I had been working with Gina DiGiacomo by email but Rich Hoffman was our point of contact when we arrived to complete the sale and pick up our car. Rich was fantastic. He gave us all the information in a friendly and helpful manner, and was very solicitous about us having to wait for the finance individuals to become available. I felt he took excellent care of us as customers and appreciate all he did to expedite the process for us as much as possible. He even took us over to their sister store, the Hyundai dealer, to have the financing processed there to allow us to complete the sale more quickly. We came on an unexpectedly busy night, so we had to wait a bit, but Rich's attitude and concern more than made up for it."
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